Blogs

What Is a Multi-Family Office? Beyond the Basics of Wealth Oversight

What Is a Family Office and Why Families Need One

A family office is a dedicated structure that manages a family’s financial affairs, investment management, and long-term governance. Instead of relying on fragmented advisors, it creates a single point of control to oversee accounting, reporting, tax planning, and estate matters. The goal is simple: protect family wealth, reduce complexity, and build continuity across multiple generations.

The Purpose of Family Offices

Family offices exist because wealthy families face unique challenges. Managing diverse asset classes, coordinating tax services, and planning succession requires more than a traditional wealth management firm or private bank can deliver. A modern family office provides:

  • Investment management that aligns the family’s assets with long-term goals
  • Risk oversight across financial markets, private equity, and alternative investments
  • Comprehensive financial services including reporting, financial planning, and bill pay
  • Family governance frameworks that reduce disputes and preserve the family’s legacy

This structured approach ensures that financial decisions reflect both the family’s financial affairs and its values.

Why Wealthy Families Create Family Offices

High-net-worth families often reach a stage where managing wealth through multiple advisors becomes inefficient and risky. A family office typically consolidates services into one system, allowing family members to pool resources and gain specialized support. The benefits include:

  • Financial planning that integrates investment strategy with tax and estate planning
  • Tax services that minimize tax liabilities while complying with evolving tax laws
  • Investment advisory services that open access to private equity, hedge funds, and other investment opportunities
  • Succession planning that ensures the smooth transfer of the family’s assets to future generations

By consolidating the family’s financial affairs under one roof, family offices give client families clarity, cost savings, and professional oversight. For some, that means creating a single-family office with maximum personalization. For others, it leads to joining a multi-family office, where multiple families share costs while still accessing the same services.

Family Office Models: A Comparative View

Families exploring a family office must choose between a single-family office and a multi-family office. Each model provides comprehensive financial services, but the differences in cost sharing, personalized service, and governance determine which structure suits a family’s wealth.

Single-Family Office: Built for One Family

A single-family office serves only one family. It centralizes the family’s financial affairs, from investment management to tax and estate planning, under a system designed exclusively for them.

The benefits include:

The trade-off is cost. A single-family office requires significant resources, often justifiable only for high-net-worth families with assets large enough to absorb the expense.

Multi-Family Office: Serving Multiple Families

Multi-family offices typically provide the same services to multiple clients while leveraging shared resources. By pooling resources, families gain access to financial advisors, investment advisory services, and wealth management services that would be cost-prohibitive alone.

Key characteristics of multi-family offices include:

  • Cost sharing, with fees either asset-based or fixed, lowers the burden for each family.
  • Comprehensive services such as accounting, reporting, tax services, and succession planning.
  • Exposure to broader investment opportunities, including private equity, hedge funds, and alternative asset classes.
  • Access to networks of financial professionals, registered investment advisors, and money managers.

This model suits client families that seek scale, cost savings, and professional oversight without building an independent office.

Feature Single-Family Office Multi-Family Office
Families served One family Multiple families
Cost Higher, fully borne by one family Shared across families (cost savings)
Personalization Maximum, designed for one family Moderate, same services offered to multiple clients
Scale & Networks Limited to one family’s assets Broader access to financial advisors, asset classes, and investment opportunities
Governance Family controls all decisions Governance shared with a framework to balance families served

 

This table illustrates the core trade-off. A single-family office secures complete personalization, while a multi-family office balances cost and scale by serving multiple families with shared infrastructure.

Hybrid Models Across the Financial Service Industry

Not every structure fits neatly into one model. Many family offices now adopt hybrid approaches. A hybrid model combines the personalized service of a single-family office with the broader reach of a wealth management firm or multi-family office services.

Examples include:

  • Families are retaining a lean single-family office while outsourcing specialized services such as risk management or charitable giving.
  • Partnerships where several families pool resources for investment advisory while maintaining separate governance of their families’ assets.
  • Collaborations with the financial service industry where private banks or external advisors manage reporting, bill pay, and compliance.

Hybrid models reflect how families adapt to complexity, blending comprehensive services with flexibility to suit their evolving needs.

The Role of Multi-Family Offices in Wealth Oversight

A multi-family office is more than a shared administrative service. It is a professional framework that allows multiple families to manage their family’s financial affairs, governance, and reporting under one roof. By combining investment management, accounting, and risk oversight, multi-family offices create structures where wealthy families might otherwise rely on fragmented advisors.

Oversight Beyond Investments

The role of a multi-family office goes well beyond placing capital in financial markets. Families served expect:

  • Consolidated accounting and reporting that shows the entire wealth across asset classes, entities, and generations.
  • Investment advisory services that integrate public markets with private equity, hedge funds, and specialized services.
  • Tax planning and estate solutions that manage tax liabilities while aligning succession planning and charitable giving with long-term goals.
  • Risk management that addresses regulatory compliance, market volatility, and cross-border exposure.

These are not optional services offered. They are the foundation of comprehensive financial services designed for continuity.

Why Oversight Matters

Without disciplined oversight, wealthy families risk inconsistent reporting, duplication of costs, and gaps in tax and regulatory compliance. A modern family office solves this by combining professional management with family values. For many high-net-worth families, a multi-family office offers the right balance of cost savings, professional governance, and access to investment opportunities that would be difficult to secure alone.

How Multi-Family Offices Provide Governance

A single-family office builds governance around the priorities of one family. A multi-family office, by contrast, must design structures that work for more than one family while preserving confidence across client families.

Governance in this context means:

  • Standardized reporting that ensures transparency across multiple clients.
  • Dispute resolution processes that protect family wealth and reduce conflict.
  • Cost-sharing frameworks that define how services offered are allocated fairly.

These structures allow families to benefit from professional oversight without sacrificing accountability. Governance, when managed well, makes the difference between efficiency and friction in a multi-family office.

When Families Should Consider a Multi-Family Office

A multi-family office is not necessary for every wealthy family. It becomes the right choice when the complexity of wealth oversight exceeds what traditional advisors or a single-family office can efficiently manage on their own.

Traditional advisors may deliver investment advice, tax services, or estate planning, but they rarely integrate these functions into one reporting framework. A single-family office offers that integration, but at a cost that only the largest fortunes can justify. A multi-family office bridges the gap by providing the same comprehensive financial services to more than one family, with shared governance and cost efficiency.

Families should consider joining a multi-family office when:

  • Wealth complexity grows: managing diverse asset classes, international holdings, or private equity requires institutional systems.
  • Costs of a single-family office outweigh benefits: high fixed costs make sense for only a few ultra-high net worth families, while cost sharing delivers efficiency.
  • Multi-generational needs emerge: succession planning, charitable giving, and governance structures must cover multiple generations.
  • Professional oversight is required: families served gain access to financial advisors, registered investment advisors, and wealth management services not available through smaller setups.
  • Consolidated reporting is critical: client families benefit when the entire wealth picture, including bill pay, tax liabilities, and investment opportunities, is tracked in one structure.

For many high-net-worth families, a multi-family office provides the balance of personalized service, cost savings, and comprehensive services that make long-term wealth preservation sustainable.

Core Multi-Family Office Services

A multi-family office delivers more than investment oversight. It offers a suite of comprehensive financial services that integrate accounting, reporting, tax, and financial planning under one structure. For wealthy families, this coordination reduces duplication, strengthens governance, and ensures the family’s financial affairs are managed with professional discipline.

Accounting and Reporting for Multiple Families

Consolidated reporting is one of the most valuable services offered. It allows family members to see the entire wealth picture across accounts, entities, and generations. By tracking asset classes ranging from public equities to private equity and alternative investments, multi-family offices create transparency that individual advisors rarely achieve.

Investment Advisory Services and Strategy

A multi-family office typically provides investment advisory services that extend well beyond traditional markets. Families served gain:

  • Investment advice tailored to long-term objectives and family wealth preservation.
  • Access to asset management expertise across public markets, private equity, and hedge funds.
  • Exposure to specialized services and direct investment opportunities is often reserved for institutional investors.

This breadth ensures client families benefit from diversification while keeping strategies aligned with their values.

Tax and Estate Planning Solutions

Multi-family offices coordinate tax planning with estate planning to manage complex tax liabilities and cross-border structures. Services include:

  • Designing strategies for succession planning across multiple generations.
  • Structuring charitable giving in line with family governance principles.
  • Ensuring compliance with evolving tax laws while protecting the family’s assets.

By integrating these disciplines, a multi-family office reduces risk and preserves family wealth for future heirs.

Risk Management and Regulatory Compliance

Wealth oversight requires more than returns. Multi-family offices bring in financial professionals and investment advisors to mitigate risks. This includes:

  • Monitoring exposure to global financial markets.
  • Ensuring compliance with regulatory requirements across jurisdictions.
  • Coordinating with external registered investment advisors and money managers to safeguard capital.

The result is a stronger defense against volatility and structural risks.

Concierge and Lifestyle Management

Beyond finance, multi-family offices often provide personal concierge services to support daily needs. These specific services may include:

  • Coordinating bill pay and expense oversight.
  • Managing travel and lifestyle arrangements.
  • Overseeing property, staffing, and other private obligations.

These wealth management services ensure families receive continuity in both financial and lifestyle matters.

How Multi-Family Offices Support Family Governance

Strong family governance is as important as investment returns. A multi-family office builds governance frameworks that reduce disputes, align the family’s assets with a long-term investment strategy, and preserve the legacy across multiple generations.

Governance typically includes:

  • Succession planning that ensures a smooth transfer of family wealth and responsibilities.
  • Policies for charitable giving and philanthropy that reflect shared family values.
  • Formal structures to help family members participate in decision-making without creating conflict.

By embedding governance into daily operations, multi-family offices transform wealth oversight into a system that supports continuity, stability, and unity.

Investment Opportunities Through Multi-Family Offices

A multi-family office provides client families with access to a broader set of investment opportunities than they could secure through traditional advisors. By pooling resources across multiple families, these offices open doors to asset classes and direct deals that a single-family office may not access efficiently. For high-net-worth families, this breadth of choice is often a decisive factor when selecting a wealth management structure.

Private Equity and Alternative Investments

Wealth management services in a multi-family office extend far beyond public markets. Families served benefit from:

  • Private equity allocations and co-investment opportunities.
  • Access to hedge funds and other specialized services.
  • Exposure to infrastructure, venture capital, and other alternative asset classes.

These opportunities help preserve and grow family wealth by diversifying beyond public equities.

Direct Investment Strategy for Families

A modern family office also supports families who prefer more control. With guidance from financial advisors and investment advisors, families served can:

  • Build tailored investment strategies that reflect shared values and risk appetite.
  • Pursue direct investments in private companies, real estate, or sector-specific opportunities.
  • Pool resources with other client families to enter deals requiring greater scale.

This approach balances personalized service with professional oversight.

Comparing Investment Access

 

Opportunity Type Traditional Advisors Single-Family Office Multi-Family Office
Public equities & bonds Common Common Common
Private equity Limited Available, but restricted to one family’s scale Regular allocations & co-investments are pooled across families served
Hedge funds Selective Available with high minimums Broader, vetted access shared among multiple clients
Direct investments Rare Possible but limited to one family’s networks Guided by financial professionals, pooled opportunities with other families
Specialized services (infrastructure, VC) Limited Selective, based on one family’s reach Integrated into wealth management services and offered across multiple families


This comparison shows that while a single-family office may provide direct access, a multi-family office typically expands opportunities by pooling capital and networks. The result is institutional-grade access delivered at a lower individual cost.

Benefits of Multi-Family Offices for Wealthy Families

For wealthy families, the value of a multi-family office lies in combining comprehensive financial services with efficiency and institutional oversight. Families gain clarity, save costs, and build continuity across multiple generations without bearing the full expense of a single-family office.

Cost Sharing and Efficiency Gains

The most direct benefit is cost savings. By pooling resources, multiple families can access specialized services that would be too expensive alone. Instead of one family shouldering the full infrastructure, fees are spread across the families served.

Cost Element Single-Family Office Multi-Family Office
Staffing (CFO, accountants, legal) Fully borne by one family Shared across client families
Technology and reporting systems High fixed cost Shared access to institutional platforms
Advisory fees Customized, higher Lower asset-based fee through pooled resources

 

This cost-sharing model allows high-quality services at a fraction of the cost, making it especially attractive for high-net-worth families that do not justify the overhead of their own office.

Access to Expertise and Networks

Beyond efficiency, multi-family offices offer access to expertise that is difficult to replicate in smaller setups. Families gain:

  • Guidance from registered investment advisors and independent financial advisors.
  • Connections with money managers and professionals across the financial service industry.
  • Broader networks for investment opportunities, co-investments, and direct deals.

This depth of talent brings institutional discipline to family wealth oversight, ensuring that strategies are both diversified and aligned with governance goals.

Continuity Across Generations

Perhaps the most important benefit is continuity. With built-in succession planning, tax structures, and family governance frameworks, multi-family offices help families preserve wealth across multiple generations. They align the family’s assets with an enduring investment strategy, ensuring that the legacy survives well beyond the founders.

Challenges in Multi-Family Office Structures

Even with their breadth of comprehensive services, multi-family offices are not without limitations. Families must weigh the trade-offs in personalized service, cost structures, and confidentiality when considering this model.

Balancing Personalized Service With Scale

By design, a multi-family office typically provides the same services to multiple families. While efficient, this may dilute the personalized service that a single-family office can deliver to one family. Aligning the unique goals of client families with standardized systems can be difficult, especially when priorities differ.

Transparency and Cost Structures

Multi-family offices charge either an asset-based fee or a flat fee, depending on the size and needs of the family. For some high-net-worth families, the structure creates questions about visibility and whether the costs truly reflect the services offered. Unlike a single-family office, where costs are fully transparent because they are borne by one family, shared arrangements demand careful scrutiny.

Privacy and Confidentiality Across Families

When serving multiple families, the question of privacy is unavoidable. Sensitive information about the family’s assets, investments, and governance must be protected across multiple clients. Strong protocols are needed to ensure that reporting and advisory processes remain secure, and that families maintain confidence in how their data is handled.

How Multi-Family Offices Evolved Over Time

The multi-family office is not a new concept. It emerged as wealthy families sought more efficient ways to manage complex wealth in changing economic conditions. From the mid-20th century to today’s modern family office, the model has evolved alongside tax regulations and global markets.

Timeline of Evolution

  • World War II era: Families with industrial and trading wealth began pooling resources for accounting and reporting, as economic shifts demanded greater oversight.
  • 1960s–1980s: Changes in tax laws and estate structures increased demand for centralized offices that could integrate tax and estate planning.
  • 1990s–2000s: Expansion of global financial markets and new asset classes such as hedge funds and private equity drove families to adopt broader investment advisory models.
  • Today: The multi-family office typically provides institutional-grade reporting, access to deal flow and pooled investment opportunities, comprehensive services such as bill pay, and governance frameworks that preserve family wealth across multiple generations.

From origins in cost sharing and efficiency, multi-family offices have become sophisticated platforms that balance succession planning, professional oversight, and access to global investment opportunities.

The Future of Multi-Family Office Services

Many multi-family offices are adopting technology, automation, and data-driven reporting for greater efficiency. The next generation of multi-family office services is being shaped by technology, data, and global standards. As family wealth becomes more complex, offices must deliver not only comprehensive services but also efficiency, transparency, and institutional-grade discipline.

Technology in Wealth Management Services

ERP systems and automation tools are transforming how offices operate. Tasks that were once manual are now streamlined through technology. This shift allows multi-family offices to serve multiple generations with accurate, real-time data across the family’s financial affairs. Advanced platforms also support risk monitoring, tax planning, and consolidated reporting, reducing reliance on fragmented advisors.

Global Trends in the Financial Service Industry

The financial service industry increasingly positions multi-family offices as wealth management firms of institutional scale. By adopting best practices from private equity and asset management, multi-family offices offer high-net-worth families access to global investment opportunities with the same rigor that institutions apply.

Key global trends include:

  • Expansion of wealth management services into alternative asset classes.
  • Greater regulatory oversight to strengthen governance and investor protection.
  • Integration of sustainability and impact investing into the investment strategy.
  • Collaboration with private banks and financial professionals to deliver a broader range of specific services.

The trajectory is clear: multi-family offices are evolving into institutional-grade partners for high net worth families, combining personal oversight with the technology and reach of global finance.

The choice between a single-family office and a multi-family office is ultimately about priorities. A single-family office delivers maximum control and personalized service but at a cost only a few families can justify. A multi-family office, by contrast, provides comprehensive services, shared costs, and institutional-grade access to investment opportunities that preserve family wealth across multiple generations.

The evidence is clear. Families today face complexity that exceeds what traditional advisors or fragmented systems can manage. By joining a multi-family office, high-net-worth families gain professional oversight, scale, and governance structures that ensure continuity.

The future points toward even greater integration of technology, financial professionals, and global networks. The right office structure determines whether wealth is consumed in one generation or sustained for many.

Speak to Us


Password Policy

    • Passwords should consist of a minimum of EIGHT characters to a maximum of THIRTY characters.
    • Password complexity should be a combination of alphanumerical, at least one upper case, at least one lower case character, and at least one special character.
    • Password should contain at least one numerical value (e.g. 0-9)
    • Password should contain at least one each of upper and lower case characters (e.g., az, A-Z)
    • Password should contain at least one special character (e.g. !@#$%^&*()+=)
    • The system should not allow reusing the last 3 passwords.
    • The system should not allow using the user’s first and or last name used in the system.
    • The system should not allow using a username, email id, or phone no. used in the system.
    • Password should not be allowed to contain a sequence of repeated characters e.g. aaa123 is an invalid password
  • Asset Vantage Software Licensing Agreement

     

    This is a binding legal agreement between the natural person or legal person (“Licensee” or “you”) agreeing to these terms of service (“Agreement”) and Asset Vantage Inc. (“Company” “us,” or “we”). This Agreement along with any other terms and policies referenced herein, and are incorporated herein by reference form an integral part hereof, as amended from time to time and constitute a legally binding agreement as of the Effective Date (as defined below). This Agreement is between the Company and you, either individually, or on behalf of your employer or any other entity which you represent (“you” or “your”). In case you represent your employer or another entity, you hereby represent that (i) you have full legal authority to bind your employer or such entity (as applicable) to this Agreement; and (ii) after reading and understanding this Agreement, you agree to the terms of this Agreement on behalf of your employer or the respective entity (as applicable), and this Agreement shall bind your employer or such entity (as the case may be). Please note that you are deemed as an Authorized User (defined below) representative of your employer or an entity (as applicable) if you are using your employer or an entity’s email address in registering into the service.

    You acknowledge that this Agreement is binding, and you affirm and signify your consent to this Agreement, by either: (i) clicking on a button or checking a checkbox for the acceptance of this Agreement; or (ii) subscribing/registering for using or accessing the service, sites or any of our mobile application, whichever is earlier (the “Effective Date”).

    If you do not agree to comply with, and be bound by, this Agreement or do not have authority to bind your employer or any other entity (as applicable), please do not accept the terms under this Agreement or access or use the service or the sites or any of our mobile application.

    1. Definitions: For purposes of this Agreement, the following terms have the following meanings:

    “Authorized Users” means the individual persons who are officers, employees or advisors to the Licensee (or who are Families or CPAs to Families) expressly authorized to use the Software by the Licensee pursuant to the license granted under this Agreement, provided that a User License may be reassigned from time to time by Licensee to a new Authorized User who is replacing a former Authorized User who is no longer permitted to use the Software.

    Confidential Information” Confidential Information shall include, but not be limited to:

        • any information provided by one Party to the other Party, or developed by one Party for the other Party within the framework of this Agreement, including credentials supplied by the Company to the Licensee to access the Software Platform;
        • all improvements, research, data, materials, products, technology, specifications, manuals, plans, samples, procedures, know-how, concepts, teaching or development techniques, intellectual property, pricing methods, formulas, other information not generally known outside of the Party and its affiliates, and other ideas related to the Party whether existing tangibly or intangibly in oral, written, electronic or other forms;
        • data collected during any sales effort;
        • names, identifying information, or other information regarding a Party’s customers, employees, independent contractors or other associates;
        • information generated or obtained in connection with the Parties’ pricing, proposals or contracts (including the provisions of this Agreement);
        • the Parties’ procedures, programs, guidelines or policies;
        • information designated in writing as “confidential”;
        • anything that any court or law of any jurisdiction governing the objects of this clause deems confidential or privileged, or
        • anything that, upon disclosure, could be detrimental to the interests of a Party or any of a Party’s clients, members, or employees, whether or not the Company identifies the information as confidential or privileged. Each Party acknowledges that the Confidential Information of the other Party constitutes valuable confidential and proprietary information.

     

    However, neither Party’s Confidential Information shall include any information that:

        • was known by the receiving Party at the time of disclosure to it by the disclosing Party, or that is independently developed or discovered by the receiving Party, after disclosure by the disclosing party, without the aid, application or use of any item of the disclosing Party’s Confidential Information, as evidenced by written records;
        • is now or subsequently becomes, through no act or failure to act on the part of the receiving Party, generally known or available;
        • is disclosed to the receiving Party by a third party authorized to disclose it; or
        • is required by law or by court or administrative order to be disclosed; provided, that the receiving Party shall have first given prompt notice to the other Party of such required disclosure.

    “Documentation” means user manuals, technical manuals and any other materials made available by Company, in electronic or other form, that describe the operation, use or technical specifications of the Software.

    “Intellectual Property Rights” means any and all registered and unregistered rights granted, applied for or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world.

    “Person” means an individual, corporation, partnership, joint venture, limited liability company, governmental authority, unincorporated organization, trust, association or other entity.

    “Software” means platform procured by the Licensee as software as a service (SaaS) and all modifications thereto from the Company. This includes any technical documentation, instructions, etc., regarding the software. The software also includes a series of instructions, rules, routines, or statements that allow or cause the software to perform a specific operation or series of operations, the recorded information comprising viewing design details, algorithms, processes, flow charts, formulas, related material that would enable the computer program to be produced or created, graphical interface, images, design materials, and scheme design.

    “Term” has the meaning set forth in Clause 11 of this Agreement.

    “Third Party” means any Person other than Licensee or Company.

    1. Scope and Grant of License.

     

    • Subject to Licensee’s compliance with all terms and conditions set forth in this Agreement and regular payment of the License Fee, the Company hereby grants to the Licensee a non-exclusive, non-transferable, non-sub-licensable and revocable limited license during the Term to use, solely by and through its Authorized Users, the Software along with the Documentation (“Software Platform”), solely as set forth in this Clause 3. This license grants Licensee the right, to use and access the Software Platform in accordance with this Agreement which more particularly set out in Appendix III (“Scope”) and the Documentation. By entering into this Agreement, the Licensee agrees to be legally bound by its terms and conditions.

     

    • The Licensee acknowledges and agrees that pursuant to the license, the Licensee shall not acquire any ownership interest in the Software Platform or any other rights thereto other than to use the Software Platform in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. Further, the Licensee acknowledges and agrees that the Company has only granted the Licensee the license to use the Software Platform as per the terms of this Agreement and the Software Platform is not being sold to the Licensee.

     

    1. License Fee. Licensee agrees to pay for the Software Platform a [monthly/annual] fee as set out in the Appendix I (“License Fee”) for the Term.

     

    1. Use Restrictions.
        • Licensee shall not, and shall ensure its Authorized Users do not, either directly or indirectly:
        • provide any other Person, other than Authorized Users, with access to or use of the Software Platform;
        • modify, amend, translate, adapt or otherwise create derivative works or improvements, whether or not patentable, of the Software Platform or any part thereof;
        • combine the Software or any part thereof with, or incorporate the Software or any part thereof in, any other programs;
        • reverse engineer, disassemble, decompile, decode, modify, amend or otherwise attempt to derive or gain access to the source code of the Software or any part thereof;
        • remove, delete, alter or obscure any trademarks or any copyright, trademark, patent or other intellectual property or proprietary rights notices provided on or with the Software Platform, including any copy thereof;
        • rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make available the Software Platform, or any features or functionality of the Software Platform, to any Third Party (other than Authorized Users) for any reason;
        • use the Software Platform in violation of any law, regulation or rule;
        • use the Software Platform for purposes of developing or assisting a third party in developing a competing software or platform, product or service or any other purpose that is to the Company’s commercial disadvantage.
        • use the Software for purposes of competitive analysis or the development of a competing software product or service or product having the same and/or similar function as the Software Platform.
        • This Agreement does not grant the Licensee any rights whatsoever in relation to the Company’s trademarks or service marks; and
        • The Licensee shall not use the Software Platform into any country in violation of any export control laws or regulations.
    1. Responsibility for Use of Software.
        • The Licensee is responsible and liable for all uses of the Software Platform through access thereto provided by Licensee, directly or indirectly. Specifically, and without limiting the generality of the foregoing, the Licensee shall at all times be responsible and liable for all actions and omissions of the Authorised Users. If the Company at any time determines that the Licensee’s use of the Software is in excess of the Scope then:

    a. The Licensee shall, within thirty (30) days following the date of Company’s written notification thereof, pay to Company the additional License Fees for such excess use. In determining the License Fee payable pursuant to the foregoing, unless Licensee can demonstrate otherwise by documentary evidence, all previously unknown excess use of the Software shall be deemed to have commenced on the commencement date of this Agreement and the rates for such licenses shall be determined without regard to any discount to which the Licensee may have been entitled had such use been properly licensed prior to its commencement (or deemed commencement); and

    b. The Company reserves the right to forthwith terminate this Agreement and initiate the legal proceedings against the Licensee for breach of terms of this Agreement and recovery of the amounts due.

        • The Licensee shall use commercially reasonable efforts to safeguard the Software Platform from infringement, replication in any form, misappropriation, theft, misuse, or unauthorized access. Licensee shall promptly notify the Company if Licensee becomes aware of any violation of Company’s Intellectual Property Rights in the Software Platform.
    1. Support Services.
        • Subject to Clause 8.1, during the Term of this Agreement, the Company may provide basic software support services described in the pricing proposal as set out in Appendix I.
        • The Company shall have a right to stop providing support services if the Licensee and/or any of it Authorised Users:
        • breach any of the terms of this Agreement; or
        • use the Software Platform in excess or not in accordance with the Scope
        • The Company may provide updates and maintenance on the Software at its sole discretion.
    1. Collection and Use of Information.
        • Licensee acknowledges that Company may, directly or indirectly through the services of Third Parties, collect and store information regarding use of the Software and about equipment on which the Software is used or through which it otherwise is accessed and used, through the provision of support services.
        • Licensee agrees that the Company may use such information for any purpose related to any use of the Software by Licensee or on Licensee’s equipment, including but not limited to:
        • improving the performance of the Software; and
        • verifying Licensee’s compliance with the terms of this Agreement and enforcing the Company’s rights, including all Intellectual Property Rights in and to the Software.
    1. Confidential Information.
        • In connection with the performance of the Parties’ obligations under this Agreement, each Party may provide to the other Party, and the other Party shall have access to, the first Party’s Confidential Information. Notwithstanding any other content of this Clause 9, Licensee hereby permits the Company to use the Licensee’s name in the Company’s marketing material to the limited extent of identifying the Licensee as a customer that uses the Software Platform.
        • Each Party shall exercise due care to prevent the unauthorized use or disclosure of the other Party’s Confidential Information, and shall not, without the other Party’s prior written consent: (a) use the other Party’s Confidential Information for any purpose other than performing its obligations under this Agreement; or (b) disclose or otherwise make available, directly or indirectly, any item of the other Party’s Confidential Information to any person or entity other than those employees, independent contractors, agents or investigators of such Party and/or its affiliated entities (collectively, “Representatives“) who reasonably need to know the same in the performance of such Party’s obligations under this Agreement, or in order to make decisions or render advice in connection therewith. Each party shall protect the confidentiality of the Confidential Information of the other party with the same degree of care, as such party uses to protect its own Confidential Information, and in no event, less than reasonable care. For the convenience of the Parties, each Party acknowledges that unless precluded in writing by the other Party, Confidential Information may be transmitted to a Party and/or its Representatives via the Internet.
        • In the event of an actual or threatened breach of the above confidentiality provisions, the non-breaching Party shall have no adequate remedy at law and shall be entitled to immediate injunctive and other equitable relief, without bond and without the necessity of showing actual money damages.

     

    1. Intellectual Property Rights.

    Licensee acknowledges and agrees that the Software Platform is provided by the Company under a non-exclusive, non-transferable, non-sub-licensable, revocable license. The Licensee shall not have any interest in the Software Platform including but not limited to any ownership interest in the Software Platform or any other rights thereto other than to use the same in accordance with the terms of this Agreement. The Company reserves and retains its entire right, title and interest in the Software Platform and all Intellectual Property Rights arising out of or relating to the Software Platform. The Licensee shall use all efforts to safeguard the Software Platform from infringement, misappropriation, theft, misuse or unauthorized access. The Licensee shall promptly notify the Company if the Licensee becomes aware of any violation of the Company’s Intellectual Property Rights in the Software Platform and fully cooperate with the Company in any legal action taken by Company to enforce its Intellectual Property Rights. The Licensee acknowledges and agrees that the Licensee, and not the Company, shall be solely responsible for the investigation, defense, settlement and discharge of any intellectual property infringement claim or suit, or any other harm or damages resulting from Licensee’s use of or access to the Software Platform.

    1. Term and Termination.
    • This Agreement and the license granted hereunder shall remain in effect for the term set forth in the order form as set out in Appendix I. The license is valid for a period of 12 months from the date of activation (“Term”) unless otherwise indicated in the order form as set out in Appendix I. This Agreement will renew automatically for another twelve month period at the expiration date (“Extended Term”) unless the Licensee provides a written notice of termination sixty (60) days prior to the date of expiry of the License.
    • Without prejudice to any other rights or remedies and notwithstanding anything contained in Clause 11.1 above, the Company shall have an unfettered right to terminate this Agreement at any time upon Licensee’s failure to comply with all the terms and conditions of this Agreement.
    • Company may terminate this Agreement, effective immediately, if the Licensee files itself, or any other Person has filed against the Licensee (and fails to obtain a dismissal within sixty (60) days thereof), a petition for voluntary or involuntary bankruptcy or pursuant to any other insolvency law, makes or seeks to make a general assignment for the benefit of its creditors or applies for, or consents to, the appointment of a trustee, receiver or custodian for a substantial part of its property.
    • Upon expiration or earlier termination of this Agreement, the license granted hereunder shall also terminate, and Licensee shall cease using and destroy (to the extent reasonably practicable) all copies of the Software Platform. No expiration or termination shall affect Licensee’s obligation to pay all Licensee Fees that may have become due before such expiration or termination, or entitle Licensee to any refund, in each case except as set forth in Clause 11.3.
    1. Limited Warranties, Exclusive Remedy and Disclaimer/Warranty Disclaimer.
    • The Company warrants that, during the Term, the Software will substantially contain the functionality described in the Documentation, and when properly accessed and used on a computer (as per requirements specified in the Documentation) and operated in accordance with the Documentation the Software shall substantially perform in accordance therewith. However, the Company does not represent or warrant that any and/or all errors will be corrected and that any and/or all incidents will be prevented or corrected.
    • The warranties expressly set forth in this Clause will not apply and will become null and void (i) if Licensee breaches any provision of this Agreement, and/or (ii) if Licensee and/or any Authorized User and/or any other Person to whom access to the Software is provided , whether or not in violation of this Agreement:
    • uses the Software Platform on or in connection with any hardware or software not specified in the Documentation, provided that the warranties in this Section shall continue to apply to Software that is installed or used on any hardware, software, configuration or operating system in accordance with the Documentation; or
    • misuses the Software, including any use of the Software other than as specified in the Documentation.
    • During the Term of this Agreement, if the Software fails to perform substantially in accordance with the Documentation, and such failure is not excluded from warranty pursuant to Clause 12.1, the Company will, at its sole option, use commercially reasonable efforts to repair the Software, provided that Licensee provides Company with all information which the Company requests to resolve the reported failure, including sufficient information to enable the Company to recreate such failure. Provided further that, the Licensee shall within 5 days after such failure has occurred, notify in writing to the Company informing about the failure. The Licensee acknowledges and agrees that the Software Platform may produce inaccurate results because of a failure or fault within the Software Platform for reasons not attributable to the Company or failure by Licensee to properly use and/or deploy the Software Platform. The Licensee assumes full and sole responsibility for any use of the Software Platform and bears the entire risk for failures or faults within the Software Platform on account of reasons not attributable to the Company. Licensee agrees that regardless of the cause of failure or fault or the form of any claim, the Company’s obligation if any shall be governed by this Agreement. Further, the Licensee acknowledges that the remedies set forth in this Clause 12.3 are Licensee’s sole remedies and Company’s sole liability with respect to the warranties provided in this Clause 12.
    • The software and documentation are provided to licensee on an “as is where is” basis and with all faults and defects without warranty of any kind other than as expressly set forth in this Clause 12. The Company, on its own behalf and on behalf of its affiliates expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the software and documentation, including all implied warranties of merchantability, fitness for a particular purpose, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the licensed Software Platform will meet the Licensee’s requirements, achieve any intended results, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
    • The Licensee represents and warrants that it has due authorisations to enter into this Agreement and perform its obligations. Further, the Licensee represents and warrants that its is not barred under law, contractually or otherwise to enter into this Agreement and perform its obligations.
    1. Limitation of liability
    • The Company and its affiliates, shall not be liable to the Licensee or to any third party for any use, interruption, delay or inability to use the software, lost revenues or profits, delays, interruption or loss of services, business or goodwill, loss or corruption of data, loss resulting from system or system service failure, malfunction or shutdown, failure to accurately transfer, read or transmit information, failure to update or provide correct information, system incompatibility or provision of incorrect compatibility information, or breaches in system security, or for any consequential, incidental, indirect, exemplary, special or punitive damages, whether arising out of or in connection with this agreement, breach of contract, tort (including negligence) or otherwise, regardless of whether such damages were foreseeable and whether or not the Licensee was advised of the possibility of such damages.
    • In no event will the Company’s and its affiliates’, collective aggregate liability under or in connection with this Agreement or its subject matter, under any legal or equitable theory, including breach of contract, tort (including negligence), strict liability and otherwise, exceed the total amount paid to the Company under this agreement for immediately preceding three month period.
    1. Export Regulation.

    The Software Platform may be subject to US export control laws, including the US Export Administration Act and its associated regulations. The Licensee shall not, directly or indirectly, export, re-export or release the Software Platform to, or make the Software Platform accessible from, any jurisdiction or country to which export, re-export or release is prohibited by law, rule or regulation. The Licensee shall comply with all applicable federal laws, regulations and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing or otherwise making the Software Platform available outside the US.

    1. Indemnification

    Licensee hereby agrees to indemnify the Company and its officers, directors, employees, agents, and representatives (“Indemnified Person”) from each and every demand, claim, loss, liability, or damage of any kind, including actual attorney’s/legal fees, whether in tort or contract, that may incur by reason of, or arising out of, any claim which is made by either the Licensee and/or any third party against the Indemnified Person with respect to any breach or violation of this Agreement by the Licensee or any claims based on Licensee’s and/or its client’s use of the Software Platform.

    1. Miscellaneous.
    • Governing Law: This Agreement is governed by and construed in accordance with the internal laws of United States of America without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any other jurisdiction. Any disputes arising from or related to this Agreement or any Company Software or service shall be subject to the exclusive jurisdiction and venue of the courts situated in New York, and both Parties hereby consent to such jurisdiction and venue.
    • Force Majeure: The Company will not be responsible or liable to the Licensee, or deemed in default or breach hereunder by reason of any failure or delay in the performance of its obligations hereunder where such failure or delay is lockdowns, due to strikes, labor disputes, civil disturbances, riot, rebellion, invasion, pandemic, epidemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or non-availability of electrical power, heat, light, air conditioning or any other circumstances caused beyond the Company’s reasonable control (“Force Majeure Event”). It is hereby clarified that the Licensee’s payment obligation shall continue during the Force Majeure Event.
    • Notices: All notices, requests, consents, claims, demands, waivers and other communications hereunder shall be in writing and shall be deemed to have been given: (a) when delivered by hand (with written confirmation of receipt); (b) when received by the addressee if sent by a nationally recognized overnight courier (receipt requested); (c) on the date sent by e-mail (with confirmation of transmission) if sent during normal business hours of the recipient, and on the next business day if sent after normal business hours of the recipient; or (d) on the third day after the date mailed, by certified or registered mail, return receipt requested, postage prepaid.
    • Entire Agreement: The terms and conditions of this Agreement, including its exhibits, constitutes the entire agreement between the parties with respect to the subject matter hereof, and merges and supersedes all prior and contemporaneous agreements, understandings, negotiations and discussions. Neither of the parties shall be bound by any conditions, definitions, warranties, understandings, or representations with respect to the subject matter hereof other than as expressly provided herein. The section headings contained in this Agreement are for reference purposes only and shall not affect in any way the meaning or interpretation of this Agreement. No oral explanation or oral information by either party hereto shall alter the meaning or interpretation of this Agreement. No amendments or modifications shall be effective unless in a writing signed by authorized representatives of both parties. These terms and conditions will prevail notwithstanding any different, conflicting or additional terms and conditions which may appear on any purchase order, acknowledgment or other writing not expressly incorporated into this Agreement.
    • Assignment:

    a. Licensee shall not assign or otherwise transfer any of its rights, or delegate or otherwise transfer any of its obligations or performance, under this Agreement, in each case whether voluntarily, involuntarily, by operation of law or otherwise, without Company’s prior written consent, which consent Company may give or withhold in its sole discretion. For purposes of the preceding sentence, and without limiting its generality, any merger, consolidation or reorganization involving Licensee (regardless of whether Licensee is a surviving or disappearing entity) will be deemed to be a transfer of rights, obligations or performance under this Agreement for which Company’s prior written consent is required. No delegation or other transfer will relieve Licensee of any of its obligations or performance under this Agreement. Any purported assignment, delegation or transfer in violation of this Clause 16.5 is void. The Company may assign or otherwise transfer all or any of its rights, or delegate or otherwise transfer all or any of its obligations or performance, under this Agreement without Licensee’s consent. This Agreement is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns.

    b. This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer on any other Person any legal or equitable right, benefit or remedy of any nature whatsoever under or by reason of this Agreement.

    • Amendment and Waiver: This Agreement may only be amended, modified or supplemented by an agreement in writing signed by each party hereto. Failure or neglect by the Company to enforce at any time any of the provisions hereof shall not be construed nor shall be deemed to be a waiver of the Company’s rights hereunder nor in any way affect the validity of the whole or any part of this License nor prejudice the Company’s rights to take subsequent action.
    • Reservation of Rights and Remedies: The Company reserves all of its rights to proceed to enforce its rights in connection with all rights not expressly granted to the Licensee in this Agreement.
    • Severability: If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision shall to that extent be severed from the remaining terms, conditions and provisions which shall continue to be valid to the fullest extent permitted by law.
    • Interpretation: For purposes of this Agreement, (a) the words “include,” “includes” and “including” shall be deemed to be followed by the words “without limitation”; (b) the word “or” is not exclusive; and (c) the words “herein,” “hereof,” “hereby,” “hereto” and “hereunder” refer to this Agreement as a whole. Unless the context otherwise requires, references herein: (x) to Sections and Exhibits refer to the Sections of, and Exhibits attached to, this Agreement; (y) to an agreement, instrument or other document means such agreement, instrument or other document as amended, supplemented and modified from time to time to the extent permitted by the provisions thereof and (z) to a statute means such statute as amended from time to time and includes any successor legislation thereto and any regulations promulgated thereunder. This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting an instrument or causing any instrument to be drafted. The headings in this Agreement are for reference only and do not affect the interpretation of this Agreement.
    • Independent Development: This Agreement does not preclude the Company from evaluating, acquiring from third parties not a party to this Agreement, independently developing or marketing similar technologies or products, or making and entering into similar arrangements with other companies. The Company is not restricted by this Agreement to make such products or technologies available to third parties.
    • Disclaimer: The Software Platform is subject to the Disclaimer set out in the Appendix V of this Agreement.

     

    Appendix IV : Privacy Policy

    The Customer can access the privacy policy of the Company at the following link: Privacy Policy

    Appendix V: Disclaimer

    1. All of the operating procedures with respect to the Software Platform have been designed based on the Company’s experience in working with hundreds of global family offices. Under no circumstances should any person using the Software Platform should make investment decisions based solely on the information setout therein. The Company is not a qualified financial advisor and the Licensee should not construe any information discussed herein to constitute investment advice. The information in the Software Platform is not meant to be, and should not be construed as advice or used for investment, financial planning, legal, accounting, or tax purposes. The Licensee agrees to consult with a registered investment advisor, which the Company is not, prior to making any investment/trading decision of any kind. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown. It must be implemented as per individual family office requirements in consultation with the family office’s local accounting and legal professionals.
    2. The Software Platform is based upon information that is relevant while making investment decisions and the Company considers it reliable, but the Company does not represent that it is accurate or complete, and that it should be relied upon, as such. The Licensee should not rely solely on the information in making any investment. Rather, the Licensee should use the information only as a starting point for doing additional independent research in order to allow the Licensee to form its own opinion regarding investments. All recommendations, advice or opinions cited are the professional views of the Company. The Licensee must act upon them with due diligence.
    3. The Company is neither registered as a wealth advisor, wealth manager, investment advisor nor soliciting any investment in any jurisdiction. Further, the Company does not accept any responsibility or liability for the actions or inactions on the part of any individual or firm stemming from the information mentioned in the Software Platform. The Licensee is solely responsible for verifying the information as being appropriate for the Licensee’s use, including without limitation, seeking the advice of a qualified professional regarding any specific financial, legal, accounting, or tax questions that the Licensee may have.
    4. The Company makes no warranties and gives no assurances regarding the truth, timeliness, reliability, or good faith of any material/factual data in the Software Platform. The Company does not warrant that investment/trading methods or systems presented in the manual will result in profits or losses. The Company makes no guarantees as to the accurateness, quality, or completeness of the information and the Company shall not be responsible or liable for any errors, omissions, inaccuracies in the information or for Licensee’s reliance on the information Vis-à-vis the Software Platform.
  • Top