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Impact
| Reporting Timeliness |
|---|
| Shifted from quarterly reports with high external dependency to daily/weekly insights on-demand |
| Operational Efficiency |
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| 100% reporting brought in-house, zero dependency on external administrators with existing team time being freed up for decision making. |
| Implementation Speed |
|---|
|
Completed onboarding in 14 weeks from sign-off to first fully reconciled report on desk. |
Client Background
Established in 2001, this Tampa-based single-family office channels patient, generational capital into a diversified portfolio spanning public markets, real estate, and direct investments. Managing assets across public markets, real estate, and direct investments with all the complexity of a large family office, lean team is focused on efficiency, transparency, and control.
The Challenge
This SFO needed on-demand, reliable reporting but was constrained by fragmented systems and external dependencies. Quarterly delays from 3rd party adminstrators, a series of manual spreadsheets, and a growing complexity of partnership look-throughs made it difficult for the team to get the clarity required for confident decision-making.
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- Dependence on external administrators: Consolidated reports arrived only at quarter-end, for the prior quarter, and requiring multiple rounds of corrections to match internal overlay of partnership entities, leading to decisions being made weeks after data was available.
- Fragmented tracking across asset classes: Real estate, private investments, and direct holdings were maintained in separate spreadsheets, resulting in inconsistent views and frequent reconciliation issues.
- Limited visibility into complex structures: Partnership accounting and look-through reporting were disjointed, making it difficult to understand exposures and cash flows across entities and trusts.
- Opaque cost models: Reporting and administration were tied to AUM-linked pricing, reducing transparency and control over costs.
“By the time our consolidated reports were ready, they were already out of date.”
The Solution
To regain control, the family office implemented Asset Vantage to unify wealth data, modernize reporting, and empower the internal team. Within a total of 14 weeks, they transitioned from delayed, dependent workflows to on-demand clarity and complete operational autonomy.
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- Brought reporting fully in-house: Asset Vantage replaced external admin-driven reporting with a unified platform, giving the team full ownership and eliminating dependency on third parties, and achieved daily and weekly reporting.
- Unified all entities and asset classes: AV consolidated real estate, private investments, partnerships, and direct holdings onto a single platform, providing a complete and consistent view of family wealth.
- Built custom dashboards with minimal training: Using AV’s Report Book, the team created personalized views, including partnership look-throughs, consolidated cash flows, and performance metrics with benchmarks all on their own, all with family office branding in a bound copy ready for their monthly investment review committee meeting.
- Transparent pricing: AV’s non-AUM-based model aligned with the family’s philosophy of independence, predictability, and control.
Impact at a Glance
| Focus Area | Outcome |
|---|---|
| Reporting Cadence | Transitioned from quarterly, delayed reports to daily and weekly on-demand insights |
| Visibility | Unified view across entities, trusts, and partnerships with real-time data access |
| Implementation | Fast onboarding and setup within 14 weeks |
| Pricing Structure | Moved from AUM-based external admin costs to a transparent, fixed-entity-based model |
| Operational Efficiency | Reduced advisor dependency; reports created internally by a lean team |
| Decision-Making | Actionable, on-demand insights enabling faster strategic and investment choices |
| User Experience | Easy to use, configurable and intuitive dashboards |
What This Customer Has to Say
“We needed control of our own data, not another system that charges based on assets. With AV, we can see everything ourselves, daily, and in the format we want. Reporting and partnership look-throughs are now clear, accurate, and actionable.”
-Investment Director, Single-family office, Tampa, Florida, USA
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