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Does Your Family Office Investment Software Have These Critical Features?

Why Investment Software Is Now the Backbone of Family Offices

Credibility in a family office depends on the quality and accuracy of investment reporting. When allocations span public markets, private equity firms, venture capital funds, and real estate, the platform that integrates financial data becomes the backbone of governance and wealth management.

Spreadsheets and basic accounting tools were built to reconcile transactions, not to manage alternative assets or complex financial structures. A late capital call, a revised valuation, or a misapplied FX rate quickly erodes confidence and stalls allocation decisions.

Family offices require investment management platforms that unify portfolio data, governance, and family wealth into a single system of record. Integrated platforms combine accounting, reporting, and compliance to enhance efficiency and transparency for both single-family offices and multi-family offices.

Family office investment software closes the gaps.

By integrating data with automated data capture, it consolidates positions across custodians, enables asset managers and financial advisors to manage diverse assets, and delivers consolidated reporting that principals can defend.

These integrated platforms are designed to serve the needs of both single and multi-family offices, scaling operations, safeguarding governance, and grounding decisions in the true state of family wealth.

How Investment Software Goes Beyond Family Office Accounting Software

Accounting software closes the books. It reconciles payments and tracks expenses, but it cannot answer the questions that determine allocation decisions or governance credibility. Family office investment software does more. It integrates data across custodians, entities, and structures to create a single version of financial truth.

The difference is stark with alternative assets. A venture capital firm revises valuations or a private equity distribution arrives late, and accounting systems falter. Investment software links portfolio management, performance reporting, and investment data aggregation in real time, so exposures are visible before they become risks. Automated data capture streamlines operations, reduces manual processes, and improves reporting accuracy.

These platforms also embed the workflows that sustain family office operations. Bill pay, cash forecasting, and document management are embedded alongside investment functions, ensuring business managers spend less time reconciling and more time enabling family offices. Principals and family members, meanwhile, experience stronger client service because the reports they receive are credible enough to drive allocation decisions, defend governance, and preserve family wealth across generations.

Core Features Of The Right Family Office Software

Reporting dashboards are easy to demo. The real test comes when the system is under pressure.

A capital call arrives late, a valuation shifts across entities, or reconciliations need to close on deadline. At that point, visuals are meaningless if the data cannot be traced back to their source.

Business managers and CIOs need investment data they can defend, performance reporting that withstands scrutiny, and tools that simplify the mess of managing alternative assets. Comprehensive family office investment software supports alternative investment management, delivering analytics and reporting across every asset class in the portfolio.

The right family office investment software automates aggregation across custodians, produces reconciled reports that investment committees trust, and supports complex financial structures without breaking when conditions change. Risk management, audit trails, and document management are not features to tick off a list. They are the foundation of governance credibility.

This section examines the capabilities that separate marketing promises from operational reality: aggregation, reporting, managing alternative assets, risk, and audit readiness. These are not optional tools but the core functions that determine whether a platform can scale with family wealth.

Investment Data Aggregation Across Custodians And Entities

When a custodian file is missing or an FX rate is applied incorrectly, NAVs roll up wrong and the report loses credibility before the meeting begins.

Business managers then spend hours chasing wealth data across banks, brokers, and administrators, while principals question whether the system can be trusted at all.

A credible platform integrates data with automated data capture to eliminate these breaks.

Effective systems:

  • Consolidate investment data aggregation across custodians and entities into one source of truth.
  • Surface exposures in public securities, private equity, and alternative assets in real time.
  • Handle complex financial structures without creating reconciliation backlogs.

With robust aggregation in place, family office operations shift from patching errors to presenting a strategy. Controllers deliver reports that trace directly to the source, CIOs explain results without hesitation, and principals see governance reinforced rather than undermined.

Performance Reporting And Portfolio Management Platform Capabilities

A portfolio report that misstates attribution or applies benchmarks inconsistently can derail an entire review meeting. CIOs end up defending numbers instead of guiding allocation, and investment managers are left explaining whether returns came from skill or simple market beta. When performance reporting breaks, confidence in governance erodes quickly.

Effective systems integrate data from custodians, market feeds, and alternative asset valuations, ensuring that portfolio management reflects reality, not estimates.

To deliver credibility, performance reporting must include:

  • Benchmarks are applied consistently across asset classes and geographies.
  • Transparent attribution that clearly identifies where returns originated.
  • Consolidated exposure analysis across entities, without manual stitching.

When reporting meets this standard, investment managers can focus on allocation discipline, CIOs speak with authority in front of principals, and committees debate strategy rather than data integrity. Reliable performance reporting becomes the basis on which external asset managers are challenged, auditors are satisfied, and family wealth decisions are made with confidence.

Managing Alternative Investments And Private Equity Real Estate

A single capital call posted late can unravel a quarter’s reporting and turn an investment committee meeting into a debate over numbers instead of allocation. Revised private equity valuations or off-cycle real estate distributions leave controllers rebuilding NAVs overnight and principals questioning whether the system is in control at all.

Managing alternative assets has to be a core design principle, not an add-on. A credible platform integrates data across private equity firms, venture capital firms, and property managers so that complex financial structures are transparent and auditable.

Effective systems should enable:

  • Automated posting of capital calls and distributions directly into portfolio management.
  • Valuation tracking for private equity real estate and venture rounds with audit trails.
  • Consolidated reporting of alternative assets so they sit beside public securities in a single view of family wealth.

For business managers, this eliminates hours of manual data handling. For investment managers and CIOs, it produces performance reporting they can defend without hesitation. For principals, it means decisions are made on verified numbers rather than patched spreadsheets.

Appropriately handled, alternative assets bring clarity and discipline to governance. Handled poorly, they undermine confidence and put succession planning at risk.

Risk Management Across Multiple Asset Classes

A currency gap or a hidden counterparty exposure discovered during the review can sink it before it even begins. Liquidity shortfalls in alternative assets force families to delay commitments or sell under pressure, and confidence in the numbers disappears fast.

Effective systems surface risks before they become losses. A platform that integrates data across custodians and entities should provide:

  • Geography and sector exposure maps across public and private holdings.
  • Counterparty and credit concentration controls with clear limits and alerts.
  • Currency and FX visibility that applies consistent rates and reflects real hedges.
  • Liquidity profiles aligning capital calls, commitments, and available cash.

When risk is visible in one view, investment committees debate allocation, rather than focusing on blind spots. Business managers explain exposures without hesitation, CIOs speak with authority, and principals know family wealth is protected across asset classes.

Audit-Ready Trails For Every Adjustment

When an auditor or principal asks where a number came from, there is no room for delay.

If controllers cannot trace an adjustment back to its source, confidence in the entire report collapses.

A single reclassified capital call or an undocumented valuation is enough to turn a routine review into a credibility crisis.

Audit-ready trails are not optional. Effective systems record every adjustment with full context and link transactions back to the original source.

A platform that integrates data should provide:

  • Time-stamped records of every change, connected to users and approvals.
  • Supporting documentation attached directly to the transaction.
  • Valuation and classification history to defend alternative assets over time.
  • Audit exports that compress review cycles from weeks to days, allowing for faster review and approval.

When audit trails are complete, controllers demonstrate control instead of patching spreadsheets, investment managers explain results without hesitation, and principals leave the meeting assured that governance is supported by evidence, not explanations.

Document Management And Audit-Ready Trails

If a supporting document cannot be produced in a review, the meeting stalls, and trust erodes.

A missing capital call notice, a misfiled distribution statement, or a contract stored outside the reporting system prompts operators to conduct manual searches and leaves principals questioning the accuracy of the numbers.

Documents must travel with the transaction.

Effective systems tie every file to its portfolio entries and preserve context end-to-end.

A platform that integrates data keeps records accessible, versioned, and aligned with financial data across asset classes. They should provide:

  • Automatic capture and tagging at the point of transaction.
  • A version history that clearly shows every amendment.
  • Searchable repositories linked to investment and wealth data.
  • Audit-ready retrieval where supporting files can be produced in seconds.

When document management is fully integrated, business managers avoid wasted hours, controllers respond to audit queries in seconds, and principals see reporting backed by verifiable evidence rather than relying on reconciliations after the fact.

Consolidated Reporting Built For Review Meetings

If a valuation is rolled up incorrectly across two entities or a cash position is misstated, the meeting loses credibility before it even begins. Business managers spend nights stitching spreadsheets, controllers chase mismatches, and CIOs defend data instead of discussing allocation.

Consolidated reporting has to be consistent, timely, and defensible. Effective systems deliver this standard. A platform that integrates data aligns exposures, valuations, and cash positions across entities and asset classes, eliminating the need for manual workarounds. They should provide:

  • One-click reporting packs that are accurate across entities and periods.
  • Consolidated performance views combining public and alternative assets.
  • Scenario comparisons to show shifts across allocations and risk exposures.
  • Audit-ready drilldowns so every number can be traced back to the source.

When reporting is truly consolidated, review meetings move from reconciliation to strategy. Business managers present numbers they trust, investment managers explain results without hesitation, and principals leave with decisions rather than doubts.

Data Quality Rules That Catch Breaks Early

A missing FX rate or a stale valuation discovered in the room derails a review and shifts the agenda from strategy to triage. Business managers explain corrections, controllers patch numbers, and principals start questioning whether the reporting can be trusted.

Data quality has to be enforced at the source. Effective systems validate inputs as they land and quarantine bad records before they hit consolidated reporting. A platform that integrates data should provide:

  • Automated validation of custodian and market feeds with real-time exceptions.
  • Price and valuation checks that flag missing or stale data.
  • Cross-entity reconciliations that surface breaks between structures early.
  • Audit logs that show how errors were identified and resolved.

Proactive controls turn meetings from triage to strategy. Business managers avoid firefighting, CIOs stand behind the pack with confidence, and principals leave trusting the system rather than questioning the data.

Benchmarks, IRR, And Waterfalls That Reconcile

When performance math does not line up, the meeting turns into a math audit. A single NAV inconsistency across entities or a misapplied benchmark can stall allocation decisions, trigger auditor pushback, and leave principals questioning governance.

Committees stop discussing strategy and start debating whether returns came from skill or exposure.

Performance calculations must be consistent and defensible.

Effective systems standardize methods and automate the heavy lifting. A platform that integrates data applies benchmarks uniformly, calculates IRR with precision, and tracks distribution waterfalls across private equity and alternative assets without manual rework.

They should provide:

  • Standardized benchmarks applied consistently across asset classes and geographies.
  • Accurate IRR and NAV calculations that withstand audit scrutiny.
  • Distribution waterfall tracking that reflects capital calls, preferred returns, and carried interest correctly.
  • Reconciliation checks that flag discrepancies before reports are submitted to committees.

When the numbers reconcile, investment managers explain results without hesitation, CIOs defend governance with confidence, and principals make decisions based on performance they trust, not math they need to rework.

Advanced Analytics For Investment Portfolio Analysis

Analytics that cannot be explained quickly erode trust in the boardroom. When an investment manager cannot demonstrate how returns were generated or explain why risk exposures changed, committees lose confidence, and principals begin to question the integrity of the process.

The right family office investment software makes analytics transparent and usable. A platform that integrates data applies advanced models but produces outputs that investment managers and wealth managers can explain and defend under scrutiny. Effective systems should provide:

  • Explainable attribution models that clarify what drove returns.
  • Scenario analysis to test allocations across geographies and asset classes.
  • Risk-adjusted performance metrics that align with benchmarks and strategy.
  • Integration with portfolio data ensures that analytics reflect actual holdings, not estimates.

With explainable advanced analytics, CIOs can challenge external managers with facts, committees focus on allocation decisions, and principals leave confident that wealth is managed with discipline rather than opaque models.

Delivering For Operators And Business Managers

Daily execution is where family office systems prove themselves. When cash flows, expenses, or reports break down, strategy takes a back seat and confidence erodes. The right platform reduces manual processes, enforces consistency, and protects reporting integrity even as teams and tools change.

What Business Managers Need Day To Day

Transaction processing, bill payment, and expense management are the backbone of daily activity. When these depend on spreadsheets, errors spread quickly, and valuable time is lost reconciling details. In both single-family offices and multi-family offices, families expect accuracy and timeliness, not excuses about broken workflows.

Modern platforms streamline operations by automating approvals, bill pay, and expense capture. With automated data feeds that link directly to consolidated reporting, families gain real-time visibility into their spending and liquidity. Wealth owners see where capital stands today, not what it was last month.

Operating Playbooks That Survive Staff Turnover

Staff changes expose fragile processes. If reporting depends on one controller’s memory or private spreadsheets, continuity fails the moment that person leaves.

An intelligent family office suite codifies playbooks, ensuring that processes outlast individuals. Private wealth systems aligned with these playbooks ensure that transactions, reconciliations, and reporting cycles remain intact, regardless of staff shifts. For principals, this means confidence that governance and reporting do not depend on who happens to be in the role at any given time.

Migration Paths That Do Not Disrupt Reporting

Software upgrades and vendor transitions often fracture reporting. Historical data is lost, workflows regress to manual processes, and trust in the system falters. Institutional investors and families alike cannot afford gaps in evidence during these shifts.

Credible platforms design migration as part of governance. Automated data feeds preserve history, reconciliations catch mismatches before they spread, and consolidated reporting continues uninterrupted. Transitions become invisible to principals, who view decisions based on consistent data rather than disrupted records.

How To Choose The Right Family Office Investment Software

The decision is not about features in a brochure. It is about whether the system protects the credibility of family wealth across custodians, entities, and asset classes. Operators must evaluate software solutions based on integration, support, and alignment with family wealth goals. The right platform must integrate smoothly, adapt to complex wealth structures, and provide support that understands the realities of family office professionals. Anything less risks creating new weaknesses instead of solving old ones.

Evaluation Criteria For Best Family Office Software

Families compare the best family office software based on three non-negotiable criteria: performance tracking, investment data aggregation, and risk management. Performance reporting has to reconcile benchmarks and withstand committee review. Investment data aggregation must pull in feeds from custodians, administrators, and brokers without error. Risk management should connect exposures across public securities, private equity, and alternative assets before they threaten wealth.

These criteria apply equally to single-family offices and multi-family offices. Principals and wealth owners want clarity, while controllers need confidence that reconciliations won’t collapse under pressure. Without these standards, reporting becomes a presentation layer rather than evidence that governance can defend.

Proof In Thirty Days Or Less

Promises are easy to make. The real test is whether the platform can deliver within thirty days using real holdings. Pilots should demonstrate operational efficiency with real private equity holdings and multi-asset portfolios. Families need to see reconciliations under pressure and reporting packs that reflect reality, not estimates.

When the proof is real, committees gain confidence early, investment managers know the system can support allocation decisions, and principals avoid investing years into a platform that cannot withstand scrutiny. Without this test, families risk adopting software that fails when it is needed most.

Service And Support That Understand Family Offices

Support determines whether the platform can adapt to family needs over the course of decades. The right vendor brings knowledge of complex wealth structures and family office professionals. A vendor that knows complex wealth structures, family office professionals, and private wealth systems does more than fix technical issues. They anticipate the challenges of succession, prepare playbooks for transitions, and embed practices learned from working with institutional investors.

Families should expect service that streamlines operations, keeps automated data feeds running smoothly, and protects reporting integrity through staff changes or system migrations. The right vendor becomes a long-term partner in governance. For wealth owners, this ensures that strategy and reporting remain aligned; for principals, it secures confidence that decisions rest on evidence, not explanations.

Future Of Family Office Management And Wealth Platforms

Technology adoption is redefining how families manage wealth across generations. Modern family offices are transitioning from fragmented tools to integrated wealth management platforms that consolidate investment management, portfolio management, risk oversight, and governance into a single, comprehensive environment. These systems are not about convenience; they determine whether reporting and accountability remain credible in front of committees, principals, and auditors.

Intelligent Family Office Suite And Workflow Automation

Automation has become a governance requirement. Workflow automation reduces manual data handling and supports financial management across diverse assets. An intelligent family office suite creates workflows that replace manual processes with automated data feeds, reconciliation alerts, and exception handling. This shift reduces errors that can undermine trust in meetings, allowing teams to focus on allocation decisions instead of correcting mistakes.

The benefit extends across asset classes. Portfolios that include public securities, private equity holdings, venture capital, and real estate require automation that maintains accuracy across diverse assets. Wealth managers and financial advisors use these tools to focus on strategy rather than data repair. The next wave of automation will include real-time tagging of documents, capital call postings, and compliance checks, so governance discipline is embedded in daily operations.

Integrated Platforms, Cloud Accounting Software, And Private Wealth Systems

Families are replacing point solutions with integrated platforms. Cloud accounting software alone cannot manage complex financial structures. Integrated platforms combine accounting, investment management, and portfolio management into a single, defensible system, where financial data, alternative investments, and governance records remain aligned.

Private wealth systems sit at the center of this evolution. They consolidate portfolio data, automate reconciliations, and create audit-ready records that provide a reliable foundation for reporting. They also safeguard continuity. Wealth owners and principals view the same reconciled wealth picture that controllers and business managers rely on. By unifying accounting, reporting, and oversight, integrated platforms remove silos that previously forced families into manual processes and fragmented decision-making.

Advanced Analytics And AI For Wealth Management Services

The future of family office software solutions will be shaped by advanced analytics and artificial intelligence. These tools already assist CIOs and investment managers with portfolio analysis, attribution, and scenario planning. Their real value lies in producing insights that committees can defend, not results that principals distrust.

AI enhances governance by identifying exposures, liquidity pressures, and counterparty concentrations before they become issues. Wealth management services will increasingly rely on predictive analytics and attribution models to help families strike a balance between immediate obligations and long-term objectives. For single-family offices, AI offers scalability without requiring additional staff. For multi-family offices, it ensures consistent reporting and risk oversight across principals and entities.

Evolving Needs Of Single Family Offices And Multi Family Offices

Future requirements diverge across family office models. Single-family offices seek clarity and continuity. They want systems that simplify reporting for wealth owners, automate bill pay and transaction processing, and reduce reliance on individuals. For principals, the test is whether the platform offers transparency without unnecessary complexity.

Multi-family offices face scale and governance challenges. They manage wealth across multiple principals, entities, and jurisdictions, requiring role-based permissions, consolidated reporting, and portfolio management that reconciles exposures across structures. The best family office software provides flexibility: simple enough for a single family office, yet robust enough for multi-family offices without fragmenting control.

Families evaluating platforms should ask how vendors address both models. Future-ready solutions will not be one-size-fits-all. They will provide intelligent family office suites and private wealth systems that adjust to complexity, delivering continuity for single-family offices and scalability for multi-family offices.

Closing Insight: The Investment Backbone Defines Family Wealth

Family offices rise or fall on the strength of their investment backbone. When investment management, data aggregation, and reporting are fragmented, family wealth decisions become a matter of guesswork. A credible system creates a single environment where consolidated reporting ties directly to the source, governance remains transparent, and long-term stewardship can be defended in front of principals, auditors, and family members.

The next generation of family office software solutions is not just about technology; it is about discipline. A reliable wealth management platform integrates private wealth systems, portfolio management, and risk oversight into a single structure that enables operational efficiency and streamlines operations across various asset classes. Benchmarks, valuations, and reconciliations flow consistently, providing asset managers, CIOs, and wealth managers with the evidence they need to support every number.

This backbone must flex across models. Single-family offices depend on clarity and continuity, while multi-family offices require scale, permissions, and scenario views across entities. Financial advisors and institutional investors seek audit-ready proof, while wealth owners expect decisions that protect capital across generations. The platform that unites investment management, consolidated reporting, and governance is the one that defines the credibility of family wealth.

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    1. Confidential Information.
        • In connection with the performance of the Parties’ obligations under this Agreement, each Party may provide to the other Party, and the other Party shall have access to, the first Party’s Confidential Information. Notwithstanding any other content of this Clause 9, Licensee hereby permits the Company to use the Licensee’s name in the Company’s marketing material to the limited extent of identifying the Licensee as a customer that uses the Software Platform.
        • Each Party shall exercise due care to prevent the unauthorized use or disclosure of the other Party’s Confidential Information, and shall not, without the other Party’s prior written consent: (a) use the other Party’s Confidential Information for any purpose other than performing its obligations under this Agreement; or (b) disclose or otherwise make available, directly or indirectly, any item of the other Party’s Confidential Information to any person or entity other than those employees, independent contractors, agents or investigators of such Party and/or its affiliated entities (collectively, “Representatives“) who reasonably need to know the same in the performance of such Party’s obligations under this Agreement, or in order to make decisions or render advice in connection therewith. Each party shall protect the confidentiality of the Confidential Information of the other party with the same degree of care, as such party uses to protect its own Confidential Information, and in no event, less than reasonable care. For the convenience of the Parties, each Party acknowledges that unless precluded in writing by the other Party, Confidential Information may be transmitted to a Party and/or its Representatives via the Internet.
        • In the event of an actual or threatened breach of the above confidentiality provisions, the non-breaching Party shall have no adequate remedy at law and shall be entitled to immediate injunctive and other equitable relief, without bond and without the necessity of showing actual money damages.

     

    1. Intellectual Property Rights.

    Licensee acknowledges and agrees that the Software Platform is provided by the Company under a non-exclusive, non-transferable, non-sub-licensable, revocable license. The Licensee shall not have any interest in the Software Platform including but not limited to any ownership interest in the Software Platform or any other rights thereto other than to use the same in accordance with the terms of this Agreement. The Company reserves and retains its entire right, title and interest in the Software Platform and all Intellectual Property Rights arising out of or relating to the Software Platform. The Licensee shall use all efforts to safeguard the Software Platform from infringement, misappropriation, theft, misuse or unauthorized access. The Licensee shall promptly notify the Company if the Licensee becomes aware of any violation of the Company’s Intellectual Property Rights in the Software Platform and fully cooperate with the Company in any legal action taken by Company to enforce its Intellectual Property Rights. The Licensee acknowledges and agrees that the Licensee, and not the Company, shall be solely responsible for the investigation, defense, settlement and discharge of any intellectual property infringement claim or suit, or any other harm or damages resulting from Licensee’s use of or access to the Software Platform.

    1. Term and Termination.
    • This Agreement and the license granted hereunder shall remain in effect for the term set forth in the order form as set out in Appendix I. The license is valid for a period of 12 months from the date of activation (“Term”) unless otherwise indicated in the order form as set out in Appendix I. This Agreement will renew automatically for another twelve month period at the expiration date (“Extended Term”) unless the Licensee provides a written notice of termination sixty (60) days prior to the date of expiry of the License.
    • Without prejudice to any other rights or remedies and notwithstanding anything contained in Clause 11.1 above, the Company shall have an unfettered right to terminate this Agreement at any time upon Licensee’s failure to comply with all the terms and conditions of this Agreement.
    • Company may terminate this Agreement, effective immediately, if the Licensee files itself, or any other Person has filed against the Licensee (and fails to obtain a dismissal within sixty (60) days thereof), a petition for voluntary or involuntary bankruptcy or pursuant to any other insolvency law, makes or seeks to make a general assignment for the benefit of its creditors or applies for, or consents to, the appointment of a trustee, receiver or custodian for a substantial part of its property.
    • Upon expiration or earlier termination of this Agreement, the license granted hereunder shall also terminate, and Licensee shall cease using and destroy (to the extent reasonably practicable) all copies of the Software Platform. No expiration or termination shall affect Licensee’s obligation to pay all Licensee Fees that may have become due before such expiration or termination, or entitle Licensee to any refund, in each case except as set forth in Clause 11.3.
    1. Limited Warranties, Exclusive Remedy and Disclaimer/Warranty Disclaimer.
    • The Company warrants that, during the Term, the Software will substantially contain the functionality described in the Documentation, and when properly accessed and used on a computer (as per requirements specified in the Documentation) and operated in accordance with the Documentation the Software shall substantially perform in accordance therewith. However, the Company does not represent or warrant that any and/or all errors will be corrected and that any and/or all incidents will be prevented or corrected.
    • The warranties expressly set forth in this Clause will not apply and will become null and void (i) if Licensee breaches any provision of this Agreement, and/or (ii) if Licensee and/or any Authorized User and/or any other Person to whom access to the Software is provided , whether or not in violation of this Agreement:
    • uses the Software Platform on or in connection with any hardware or software not specified in the Documentation, provided that the warranties in this Section shall continue to apply to Software that is installed or used on any hardware, software, configuration or operating system in accordance with the Documentation; or
    • misuses the Software, including any use of the Software other than as specified in the Documentation.
    • During the Term of this Agreement, if the Software fails to perform substantially in accordance with the Documentation, and such failure is not excluded from warranty pursuant to Clause 12.1, the Company will, at its sole option, use commercially reasonable efforts to repair the Software, provided that Licensee provides Company with all information which the Company requests to resolve the reported failure, including sufficient information to enable the Company to recreate such failure. Provided further that, the Licensee shall within 5 days after such failure has occurred, notify in writing to the Company informing about the failure. The Licensee acknowledges and agrees that the Software Platform may produce inaccurate results because of a failure or fault within the Software Platform for reasons not attributable to the Company or failure by Licensee to properly use and/or deploy the Software Platform. The Licensee assumes full and sole responsibility for any use of the Software Platform and bears the entire risk for failures or faults within the Software Platform on account of reasons not attributable to the Company. Licensee agrees that regardless of the cause of failure or fault or the form of any claim, the Company’s obligation if any shall be governed by this Agreement. Further, the Licensee acknowledges that the remedies set forth in this Clause 12.3 are Licensee’s sole remedies and Company’s sole liability with respect to the warranties provided in this Clause 12.
    • The software and documentation are provided to licensee on an “as is where is” basis and with all faults and defects without warranty of any kind other than as expressly set forth in this Clause 12. The Company, on its own behalf and on behalf of its affiliates expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the software and documentation, including all implied warranties of merchantability, fitness for a particular purpose, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the licensed Software Platform will meet the Licensee’s requirements, achieve any intended results, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
    • The Licensee represents and warrants that it has due authorisations to enter into this Agreement and perform its obligations. Further, the Licensee represents and warrants that its is not barred under law, contractually or otherwise to enter into this Agreement and perform its obligations.
    1. Limitation of liability
    • The Company and its affiliates, shall not be liable to the Licensee or to any third party for any use, interruption, delay or inability to use the software, lost revenues or profits, delays, interruption or loss of services, business or goodwill, loss or corruption of data, loss resulting from system or system service failure, malfunction or shutdown, failure to accurately transfer, read or transmit information, failure to update or provide correct information, system incompatibility or provision of incorrect compatibility information, or breaches in system security, or for any consequential, incidental, indirect, exemplary, special or punitive damages, whether arising out of or in connection with this agreement, breach of contract, tort (including negligence) or otherwise, regardless of whether such damages were foreseeable and whether or not the Licensee was advised of the possibility of such damages.
    • In no event will the Company’s and its affiliates’, collective aggregate liability under or in connection with this Agreement or its subject matter, under any legal or equitable theory, including breach of contract, tort (including negligence), strict liability and otherwise, exceed the total amount paid to the Company under this agreement for immediately preceding three month period.
    1. Export Regulation.

    The Software Platform may be subject to US export control laws, including the US Export Administration Act and its associated regulations. The Licensee shall not, directly or indirectly, export, re-export or release the Software Platform to, or make the Software Platform accessible from, any jurisdiction or country to which export, re-export or release is prohibited by law, rule or regulation. The Licensee shall comply with all applicable federal laws, regulations and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing or otherwise making the Software Platform available outside the US.

    1. Indemnification

    Licensee hereby agrees to indemnify the Company and its officers, directors, employees, agents, and representatives (“Indemnified Person”) from each and every demand, claim, loss, liability, or damage of any kind, including actual attorney’s/legal fees, whether in tort or contract, that may incur by reason of, or arising out of, any claim which is made by either the Licensee and/or any third party against the Indemnified Person with respect to any breach or violation of this Agreement by the Licensee or any claims based on Licensee’s and/or its client’s use of the Software Platform.

    1. Miscellaneous.
    • Governing Law: This Agreement is governed by and construed in accordance with the internal laws of United States of America without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any other jurisdiction. Any disputes arising from or related to this Agreement or any Company Software or service shall be subject to the exclusive jurisdiction and venue of the courts situated in New York, and both Parties hereby consent to such jurisdiction and venue.
    • Force Majeure: The Company will not be responsible or liable to the Licensee, or deemed in default or breach hereunder by reason of any failure or delay in the performance of its obligations hereunder where such failure or delay is lockdowns, due to strikes, labor disputes, civil disturbances, riot, rebellion, invasion, pandemic, epidemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or non-availability of electrical power, heat, light, air conditioning or any other circumstances caused beyond the Company’s reasonable control (“Force Majeure Event”). It is hereby clarified that the Licensee’s payment obligation shall continue during the Force Majeure Event.
    • Notices: All notices, requests, consents, claims, demands, waivers and other communications hereunder shall be in writing and shall be deemed to have been given: (a) when delivered by hand (with written confirmation of receipt); (b) when received by the addressee if sent by a nationally recognized overnight courier (receipt requested); (c) on the date sent by e-mail (with confirmation of transmission) if sent during normal business hours of the recipient, and on the next business day if sent after normal business hours of the recipient; or (d) on the third day after the date mailed, by certified or registered mail, return receipt requested, postage prepaid.
    • Entire Agreement: The terms and conditions of this Agreement, including its exhibits, constitutes the entire agreement between the parties with respect to the subject matter hereof, and merges and supersedes all prior and contemporaneous agreements, understandings, negotiations and discussions. Neither of the parties shall be bound by any conditions, definitions, warranties, understandings, or representations with respect to the subject matter hereof other than as expressly provided herein. The section headings contained in this Agreement are for reference purposes only and shall not affect in any way the meaning or interpretation of this Agreement. No oral explanation or oral information by either party hereto shall alter the meaning or interpretation of this Agreement. No amendments or modifications shall be effective unless in a writing signed by authorized representatives of both parties. These terms and conditions will prevail notwithstanding any different, conflicting or additional terms and conditions which may appear on any purchase order, acknowledgment or other writing not expressly incorporated into this Agreement.
    • Assignment:

    a. Licensee shall not assign or otherwise transfer any of its rights, or delegate or otherwise transfer any of its obligations or performance, under this Agreement, in each case whether voluntarily, involuntarily, by operation of law or otherwise, without Company’s prior written consent, which consent Company may give or withhold in its sole discretion. For purposes of the preceding sentence, and without limiting its generality, any merger, consolidation or reorganization involving Licensee (regardless of whether Licensee is a surviving or disappearing entity) will be deemed to be a transfer of rights, obligations or performance under this Agreement for which Company’s prior written consent is required. No delegation or other transfer will relieve Licensee of any of its obligations or performance under this Agreement. Any purported assignment, delegation or transfer in violation of this Clause 16.5 is void. The Company may assign or otherwise transfer all or any of its rights, or delegate or otherwise transfer all or any of its obligations or performance, under this Agreement without Licensee’s consent. This Agreement is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns.

    b. This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer on any other Person any legal or equitable right, benefit or remedy of any nature whatsoever under or by reason of this Agreement.

    • Amendment and Waiver: This Agreement may only be amended, modified or supplemented by an agreement in writing signed by each party hereto. Failure or neglect by the Company to enforce at any time any of the provisions hereof shall not be construed nor shall be deemed to be a waiver of the Company’s rights hereunder nor in any way affect the validity of the whole or any part of this License nor prejudice the Company’s rights to take subsequent action.
    • Reservation of Rights and Remedies: The Company reserves all of its rights to proceed to enforce its rights in connection with all rights not expressly granted to the Licensee in this Agreement.
    • Severability: If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision shall to that extent be severed from the remaining terms, conditions and provisions which shall continue to be valid to the fullest extent permitted by law.
    • Interpretation: For purposes of this Agreement, (a) the words “include,” “includes” and “including” shall be deemed to be followed by the words “without limitation”; (b) the word “or” is not exclusive; and (c) the words “herein,” “hereof,” “hereby,” “hereto” and “hereunder” refer to this Agreement as a whole. Unless the context otherwise requires, references herein: (x) to Sections and Exhibits refer to the Sections of, and Exhibits attached to, this Agreement; (y) to an agreement, instrument or other document means such agreement, instrument or other document as amended, supplemented and modified from time to time to the extent permitted by the provisions thereof and (z) to a statute means such statute as amended from time to time and includes any successor legislation thereto and any regulations promulgated thereunder. This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting an instrument or causing any instrument to be drafted. The headings in this Agreement are for reference only and do not affect the interpretation of this Agreement.
    • Independent Development: This Agreement does not preclude the Company from evaluating, acquiring from third parties not a party to this Agreement, independently developing or marketing similar technologies or products, or making and entering into similar arrangements with other companies. The Company is not restricted by this Agreement to make such products or technologies available to third parties.
    • Disclaimer: The Software Platform is subject to the Disclaimer set out in the Appendix V of this Agreement.

     

    Appendix IV : Privacy Policy

    The Customer can access the privacy policy of the Company at the following link: Privacy Policy

    Appendix V: Disclaimer

    1. All of the operating procedures with respect to the Software Platform have been designed based on the Company’s experience in working with hundreds of global family offices. Under no circumstances should any person using the Software Platform should make investment decisions based solely on the information setout therein. The Company is not a qualified financial advisor and the Licensee should not construe any information discussed herein to constitute investment advice. The information in the Software Platform is not meant to be, and should not be construed as advice or used for investment, financial planning, legal, accounting, or tax purposes. The Licensee agrees to consult with a registered investment advisor, which the Company is not, prior to making any investment/trading decision of any kind. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown. It must be implemented as per individual family office requirements in consultation with the family office’s local accounting and legal professionals.
    2. The Software Platform is based upon information that is relevant while making investment decisions and the Company considers it reliable, but the Company does not represent that it is accurate or complete, and that it should be relied upon, as such. The Licensee should not rely solely on the information in making any investment. Rather, the Licensee should use the information only as a starting point for doing additional independent research in order to allow the Licensee to form its own opinion regarding investments. All recommendations, advice or opinions cited are the professional views of the Company. The Licensee must act upon them with due diligence.
    3. The Company is neither registered as a wealth advisor, wealth manager, investment advisor nor soliciting any investment in any jurisdiction. Further, the Company does not accept any responsibility or liability for the actions or inactions on the part of any individual or firm stemming from the information mentioned in the Software Platform. The Licensee is solely responsible for verifying the information as being appropriate for the Licensee’s use, including without limitation, seeking the advice of a qualified professional regarding any specific financial, legal, accounting, or tax questions that the Licensee may have.
    4. The Company makes no warranties and gives no assurances regarding the truth, timeliness, reliability, or good faith of any material/factual data in the Software Platform. The Company does not warrant that investment/trading methods or systems presented in the manual will result in profits or losses. The Company makes no guarantees as to the accurateness, quality, or completeness of the information and the Company shall not be responsible or liable for any errors, omissions, inaccuracies in the information or for Licensee’s reliance on the information Vis-à-vis the Software Platform.
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